22 Dec Happy Christmas from all at izods
The final pens are being dispatched and we’re about to usher in Christmas here at izods… it’s been a wonderful 12 months, full of amazing pens and most importantly brilliant customers.
We love what we do, and 2016 has seen pens head to 44 countries. One of our customers said something that other day that really summed up the whole izods ethos… I’d text him some photos of a pen that’s not listed for sale as yet and he said, he loves the fact that he’s not just buying from a website, instead it feels like your own personal luxury store.
Service is at the heart of everything we do, whether that be responding to an urgent enquiry via Whatsapp at 11pm or sourcing a particularly rare pen for a specific customer.
We’re hugely passionate about all things pen related and we take time to make sure that every single pen we sell is thoroughly checked over prior to being offered for sale. We know how to strip pens apart, service them, clean them, and precisely put them back together… so you can be assured that it’s not just a case of a quick set of photos and a two line description. If a pen doesn’t reach the required grade, then we won’t sell it.
We’ll always go the extra mile and if we can help in any way, shape or form then you’ve only got to ask. Don’t forget that quite a few of the pens that we sell never reach the website, usually because we’ve got specific customer requests. So if you can’t see it, then it doesn’t mean that we haven’t got it!
2017 will see some exciting additions, including our Ruthenium membership club, which will give you access to extra products, services and special discounts. We’ll be announcing the details in due course – if you’ve purchased a pen from us before, then you’ll automatically receive your welcome letter and membership card through the post.
Don’t forget, if you’ve any pens to sell post Christmas then please get in touch – we purchase more pre-loved Montblanc pens (and others!) than virtually anyone else in the UK.
So it just remains for me to say, from everyone here at izods, we hope that you and your families have a wonderful Christmas and a very happy New Year.
We’ll still be reachable over the holidays, so an answer to your question is only ever a text or email away.
Roy and the izods team.